Extra-Mile White Update

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Due to the provision of tourism & leisure experiences being highly labour intensive, recruitment selection and retention of the right people is critical to the success of the business.

Other factors in this area of management include the seasonal nature of the industry and meeting skill-set requirements in regional and isolated areas.

Best practice tourism operations combine the right number of personnel, with the right skills, at the right time. Therefore, the staffing structure management can make or break the business.

Our experience in this area includes:

  • Management of pre-opening recruitment for medium to large volume operations

  • Structural modelling for new business development

  • Restructuring to optimise performance

  • Downsize modelling

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