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When developing new products and attractions, the focus tends to be on the construction and fit-out of the business.

Too often the induction training of front-line teams is left to the last minute.

Extra-Mile can develop a fully comprehensive 'start-up' plan for your new operation, which can either be conducted by our experienced team or prepared for you to conduct in-house.

As consistency is of vital importance in the ongoing service of your customers, it is also makes sense to have at your fingertips a customised induction program for team members who join in the future.

Our experience in this area includes:

  • Development of induction training programs for pre-opening of large volume award winning tourism products and attractions

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